Text size:
The Scam Exposed

Need Immediate Assistance?

If you believe you are in immediate physical danger, call 911. If you have already lost money or shared sensitive personal information, contact your financial institution immediately and report the incident using the official resources below.

National Elder Fraud Hotline

National Elder Fraud Hotline

Provides free support to adults age 60 and older who have experienced financial fraud. The hotline is operated by the U.S. Department of Justice Office for Victims of Crime.

833-372-8311 Official Website →

Federal Trade Commission

Report scams, identity theft, unwanted calls, online fraud, imposter scams, and other consumer fraud directly to the Federal Trade Commission.

877-382-4357 ReportFraud.ftc.gov →

FBI Internet Crime Complaint Center

Submit reports involving phishing, online fraud, investment scams, ransomware, cryptocurrency scams, business email compromise, and other internet related crimes.

IC3.gov →

U.S. Senate Special Committee on Aging Fraud Hotline

Provides information and assistance for older Americans affected by scams, financial exploitation, and consumer fraud.

855-303-9470

Consumer Financial Protection Bureau

Find educational resources and assistance related to financial exploitation, fraud prevention, and protecting older adults from financial abuse.

855-411-2372 olderamericans@cfpb.gov

Adult Protective Services

Report suspected financial exploitation, neglect, or abuse involving vulnerable or older adults through your state's Adult Protective Services program.

Find Local Services →

Credit Fraud Alerts and Credit Freezes

If your personal information has been exposed, contact any major credit bureau to place a fraud alert or request a credit freeze to help protect your identity.

Equifax → Experian → TransUnion →

State Attorney General Offices

Each U.S. state has an Attorney General's Office that accepts consumer complaints and investigates fraud affecting residents.

Find Your Attorney General →

Need step-by-step guidance? See our emergency 5-step guide or read our frequently asked questions.

You're Safe Here. Let's Fix This Now.

If you already sent money or shared information, act fast. Follow these steps in order.

1

Call Your Bank or Card Company Immediately

Use the number on the back of your card, not any number the caller gave you. Ask them to freeze the transaction or account.

2

Call the National Elder Fraud Hotline

Free help, 7 days a week.

Call 1-833-372-8311
3

Report It to the Government

File a free report at the Federal Trade Commission so they can investigate.

Go to reportfraud.ftc.gov