How This Site Uses Automation and AI
The Scam Exposed is built mostly by counting things. This page explains what is automated, what is written by a person, and the one place where an AI language tool is still used, so nothing here is hidden.
The Alert Pages Are Not Written by AI
Each reported phone number or website has its own page. Everything on it is assembled directly from records: how many complaints exist, when the calls happened, what the complaints were about, which states people were called in, and whether the caller was a person or a recording. The charts are those counts drawn out. The few sentences of text around them are filled in from the same numbers by a fixed template, so every statement on the page can be traced back to a record.
These pages were previously drafted by an AI language tool. That approach was removed because it produced writing that sounded confident but added nothing the records supported, and on occasion described people and events that did not exist. Counting what was actually reported turned out to be both more honest and more useful than describing it.
Where the Data Comes From
Two sources. The first is public complaint data, mainly the Federal Trade Commission's Do Not Call records, which are published as open data and imported automatically. The second is what readers submit through the report form on each page. Reader reports are held for review before they appear.
Neither source is verified by us. A complaint is somebody's account of a call, not a finding of fact, and the pages are written to say so.
Where AI Is Still Used
The chat assistant, which answers questions about scams in conversation, runs on an AI language model. It is the only part of the site that generates text this way. It can be wrong, and it should not be treated as advice about your specific situation.
Written by a Person
Guides, blog posts, explainer articles, the site's policies, the About page, and this page are written directly by a person, not drafted by AI.
Corrections
If any page here is wrong, unclear, or unfair, contact us and it will be reviewed and corrected.