The Scam Exposed

Elder Safety

Scam warnings for older adults and the families who help them: phone, text and email scams, the red flags, and what to do if a parent was targeted.

Scams aimed at older adults are often personal and built on trust: a grandchild in trouble, a Medicare card replacement, a romance that turns into requests for money, or a caller claiming a bank account has been compromised.

This section is written for seniors and for the family members and caregivers who help them. Each guide uses plain language, explains the warning signs to talk about at home, and lists the right people to call, including the National Elder Fraud Hotline at 1-833-372-8311 for anyone 60 or older.

A simple habit prevents many losses: agree as a family that nobody sends money or shares personal numbers because of an unexpected call. Our free printable scam safety card is a good reminder to keep next to the phone.

You're Safe Here. Let's Fix This Now.

If you already sent money or shared information, act fast. Follow these steps in order.

1

Call Your Bank or Card Company Immediately

Use the number on the back of your card, not any number the caller gave you. Ask them to freeze the transaction or account.

2

Call the National Elder Fraud Hotline

Free help, Monday to Friday, 10:00 a.m. to 6:00 p.m. Eastern Time.

Call 1-833-372-8311
3

Report It to the Government

File a free report at the Federal Trade Commission so they can investigate.

Go to reportfraud.ftc.gov